May 08, 2023 | permalink
Why are airports recently getting makeovers? How are airports and airlines prioritizing the customer to reduce the typically stressful travel experience and create more seamless and enjoyable journeys? What role do different airlines play in enticing travelers to use airport services? And how can technology optimize the travel time and experience within the airport?
I had the pleasure of moderating this CoMotion Miami preview with Teague technical director Warren Schram and Alaska Airlines’ director of airport lobby transformation Amber Simonsen on the post-pandemic, post-9/11 air travel experience, which has arrived at long last. Watch above.
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Greg Lindsay is a generalist, urbanist, futurist, and speaker. He is a 2022-2023 urban tech fellow at Cornell Tech’s Jacobs Institute, where he leads The Metaverse Metropolis — a new initiative exploring the implications of augmented reality at urban scale. He is also a senior fellow of MIT’s Future Urban Collectives Lab, a senior advisor to Climate Alpha, and a non-resident senior fellow of the Atlantic Council’s Scowcroft Strategy Initiative.
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